Keep payments and identity connected
A Telegram username can change, so it is not a reliable billing identifier. Memberalia uses the numeric Telegram user ID and a short-lived, single-use connection token to tie each customer to their purchase.
Let Stripe handle billing
Members pay through Stripe Checkout on the creator’s connected account. They can manage payment details and cancellations through Stripe Customer Portal. No card details are stored by Memberalia.
Remove expired access safely
When an entitlement ends, the bot removes the linked user from the protected chat. A later valid membership can unban that same identity and issue a fresh invitation. The bot must retain administrator permissions for this automation to work.
What happens after payment?
Payment is only the beginning. Memberalia keeps a separate membership entitlement so temporary billing problems, scheduled cancellations and provider retries produce the right access decision.
| Event | Membership access |
|---|---|
| Confirmed payment | Access becomes active |
| Successful renewal | Access continues |
| Failed recurring payment | Three-day grace period begins |
| Payment recovered during grace | Membership returns to active |
| Grace expires unpaid | Access is revoked |
| Cancel at period end | Access remains until the paid period ends |
| Immediate cancellation | Access follows the updated billing entitlement |
Members use Stripe Customer Portal to update payment details or cancel. A cancellation scheduled for next month does not remove access today. Background reconciliation runs every six hours, and creators can request a synchronization from their workspace.
What does it cost?
Memberalia Starter costs €19/month for 100 active paid members and one community. Growth costs €39/month for 500 members and three communities. Pro costs €79/month for 2,500 members and ten communities. All include a 14-day trial and a 0% Memberalia platform transaction fee. Stripe processing fees apply separately.
Payments are created on your connected Stripe account. Memberalia does not hold your community revenue. Its own SaaS subscription is billed separately. Compare your expected cost using the fee calculator, then check plan limits.
Check the whole membership lifecycle before launch
Use a test customer to complete checkout, confirm the correct identity receives access, schedule a cancellation and check the paid-through date. Test failed-payment recovery too. If the provider is temporarily unavailable, the activity log should explain the error and synchronization should repair it after the underlying problem is resolved.
Keep a member support route visible. Payment automation cannot explain your community promise, moderate conversations or replace the value members subscribe for. Memberalia focuses on the payment-to-access handoff.