Separate free and paid channels
Configure channel permissions in Discord before selling access. Keep welcome and support channels available to everyone, then restrict paid channels to your membership roles. Test those permissions using a non-administrator account.
Publish one simple offer
Give the plan a clear name, price and list of benefits. Explain what members receive and how frequently your community delivers value. Memberalia provides a predefined hosted membership page so you can share a checkout link quickly.
Decide how cancellations work
For recurring plans, cancellation at period end preserves the rest of the paid period. Failed payments use a three-day grace period. Explain these terms to members and keep a support route available for account-linking problems.
What happens after payment?
Payment is only the beginning. Memberalia keeps a separate membership entitlement so temporary billing problems, scheduled cancellations and provider retries produce the right access decision.
| Event | Membership access |
|---|---|
| Confirmed payment | Access becomes active |
| Successful renewal | Access continues |
| Failed recurring payment | Three-day grace period begins |
| Payment recovered during grace | Membership returns to active |
| Grace expires unpaid | Access is revoked |
| Cancel at period end | Access remains until the paid period ends |
| Immediate cancellation | Access follows the updated billing entitlement |
Members use Stripe Customer Portal to update payment details or cancel. A cancellation scheduled for next month does not remove access today. Background reconciliation runs every six hours, and creators can request a synchronization from their workspace.
What does it cost?
Memberalia Starter costs €19/month for 100 active paid members and one community. Growth costs €39/month for 500 members and three communities. Pro costs €79/month for 2,500 members and ten communities. All include a 14-day trial and a 0% Memberalia platform transaction fee. Stripe processing fees apply separately.
Payments are created on your connected Stripe account. Memberalia does not hold your community revenue. Its own SaaS subscription is billed separately. Compare your expected cost using the fee calculator, then check plan limits.
Check the whole membership lifecycle before launch
Use a test customer to complete checkout, confirm the correct identity receives access, schedule a cancellation and check the paid-through date. Test failed-payment recovery too. If the provider is temporarily unavailable, the activity log should explain the error and synchronization should repair it after the underlying problem is resolved.
Keep a member support route visible. Payment automation cannot explain your community promise, moderate conversations or replace the value members subscribe for. Memberalia focuses on the payment-to-access handoff.